Something new is moving in.
You have been reading the Nugget for a while now.
Which means you already know the argument. Organizations are built around the assumption that humans behave rationally. They do not. And the gap between that assumption and reality costs more than most leaders realize.
I have been sitting with a bigger question lately.
Not just where organizations get behavioral design wrong. But what happens now that AI is in the picture? Two fundamentally different kinds of intelligence, sharing the same organizational space. Each has different strengths. Each has different needs. Each is capable of things the other cannot do.
The organizations getting this wrong are treating AI and humans as interchangeable. The ones getting it right are designing for the difference. That is a much harder and much more interesting problem than most AI conversations acknowledge.
Starting this quarter, I am publishing a CBO Briefing alongside the Nugget. Quarterly. Deep. One organizational problem per issue, analyzed through a behavioral systems lens.
The first one is about AI and why the way most organizations are deploying it is quietly destroying the cognitive capacity they now depend on most.
Think of it as the Nugget’s older, slower, more serious sibling.
If that sounds worth your time, subscribe here before it arrives next week.
The Nugget continues exactly as before.
Roman